All our items are subject to a guarantee of conformity and legal guarantees and legal warranty against latent defects
We care about providing you with an item which fits the description on our site. We strive to have photos which represent as faithfully as possible the item sold. If the purchaser decides that the item does not conform, they must let us know within 15 days of receipt of the merchandise. ORKC can refuse the request, replace the item or item part, or offer you partial or complete reimbursement with a transfer or voucher. In the case of a replacement, this will be sent to the initial delivery address.
The purchaser has two years from receipt of the merchandise to indicate to ORKC any conformity defect concerning the merchandise sold. If they can show a defect or non-conforming product, depending on the situation, ORKC will either: